About

Get a head start in the industry with this insider’s view of the air transportation system.

Review aviation-related businesses and organizations and the role they play in shaping the industry. Polish your management and presentation skills while working with experienced instructors and class peers on a unique course integration exercise.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

What you will learn

Upon completing this course you will be able to:

• Gain a global perspective into the air transportation industry
• Identify key industry stakeholders
• Understand the basic laws and conventions governing air transport
• Evaluate key areas of an aviation business based on standards and best practices
• Practice management and presentation skills

Course content

• Components of the air transportation system
• Aviation businesses and organizations
• Non-governmental organizations
• New technologies and their effect on the industry
• Business models
• The organization of: airlines, airports, civil aviation authorities and air navigation service providers
• Commercial aviation from an organizational perspective
• Aviation law
• Freedoms of the Air and other basic laws
• ICAO standards and recommended practices
• Safety and security
• Common concepts applied in the industry
• Organizations that set standards for the industry
• Benchmarking and key performance indicators
• Safety, security and risk management for industry businesses

Who should attend?

This course is open to all industry newcomers and professionals seeking an entry-level management position in:

• Airlines
• Civil Aviation Authorities
• Air Navigation Service Providers
• Airports

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

• Civil Aviation Management Diploma